For Plesk 12.5 Windows server, customer is getting following error while executing XML-API code to update/modify 'total_mboxes_quota'.

Created:

2016-11-16 13:10:48 UTC

Modified:

2017-08-08 13:36:51 UTC

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For Plesk 12.5 Windows server, customer is getting following error while executing XML-API code to update/modify 'total_mboxes_quota'.

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  • When executing XML API request to update " total_mboxes_quota " value, Plesk returns the following error message:

    API Version: 1.6.7.0
    ErrorCode: 2308
    Message: Total mailboxes quota is not supported by the mail server

    MailEnable is used in Plesk as Mail server.

  • It is possible to change " total_mboxes_quota " through command-line utility " %plesk_cli%\\subscriprion_settings.exe "

Cause

This is a software issue with internal id #PPPM-4167 . It is fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

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