[How To] How to regenerate registry.xml

Refers to:

  • Plesk 10.4 for Windows
  • Plesk 10.0.0 for Windows
  • Plesk for Linux
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux
  • Plesk 9.x and below for Linux
  • Plesk 9.x and below for Windows
  • Plesk 10.x and below for Windows

Created:

2016-11-16 13:10:44 UTC

Modified:

2017-01-20 21:18:51 UTC

0

Was this article helpful?


Have more questions?

Submit a request

[How To] How to regenerate registry.xml

Symptoms

registry.xml is a file that contains information about Plesk licenses deployed on a server. When this file becomes corrupted, you may see the following error message in your control panel:

Error: The license key is invalid. In order to use the Panel, you need to obtain and install a new valid license key. The amount of currently used resources overrides the limits defined by your license. The number of websites hosted on the server exceeds the limits defined by your license. You have X sites hosted; your license allows hosting only X sites. The number of served customer accounts exceeds the limits defined by your license. You have X customer accounts currently served; your license allows serving only X customer accounts.

Resolution

To fix the registry.xml corruption, simply remove the damaged file. You can find the file in one of the following folders, depending on your OS:

Linux:
/etc/sw/keys/

Windows:
%plesk_dir%\admin\repository\

After the file is removed, log in to Plesk Panel. The registry.xml file will be recreated.

Have more questions? Submit a request
Please sign in to leave a comment.