Migration is stuck at 0%

Refers to:

  • Plesk 12.0 for Windows

Created:

2016-11-16 13:10:43 UTC

Modified:

2016-12-21 20:07:32 UTC

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Migration is stuck at 0%

Symptoms

Migration is stuck at 0%

Possible symptoms:

  1. Error in "%plesk_dir%"\\PMM\\logs\\migration-<date>\\migration-handler.log :

    PMMUtilityException: MSSQL Native backup mode support checker was finished with exit code 255
  2. Attempt to access Home > Tools&Settings > Database Servers throws:

    HTTP 500 Internal server error
  3. "%plesk_dir%"\\admin\\logs\\php_error.log contains the following error:

    PHP Fatal error: require_once(): Failed opening required 'class.DataBase.php3' (include_path='C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib;C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\externals') in C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\DatabaseManager.php on line 4

Cause

Plesk MU #38 is required

Resolution

Install latest microupdates:

%plesk_dir%\\admin\\bin\\ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base
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