DNS records are not updated in MS DNS in Plesk 12.5: DNS_ERROR_INVALID_IP_ADDRESS

Refers to:

  • Plesk 12.5 for Windows

Created:

2016-11-16 13:10:34 UTC

Modified:

2016-12-21 20:07:13 UTC

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DNS records are not updated in MS DNS in Plesk 12.5: DNS_ERROR_INVALID_IP_ADDRESS

Symptoms

DNS records are not updated in MS DNS in Plesk 12.5 when creating a subscription. No errors are shown in Plesk interface, however, in %plesk_dir%\\admin\\logs\\php_error.log the following error can be found:

ERR [1] PleskUtilException: "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/bin/dnsmng" update test.tld without-reverse failed with message: Execute C:\\Windows\\system32\\dnscmd.exe /ZoneResetSecondaries test.tld /SecureList 123.123.123.123 122.122.122.122 121.121.121.121 2103:ffff:432b::33ff:432b  /Notify 2103:ffff:432b::33ff:432b  122.122.122.122 46.30.246.128 failed[9552]: 
Comando non riuscito: DNS_ERROR_INVALID_IP_ADDRESS 9552 0x2550
at (execExtUtilChecked line 135)
at resetSecondaries ZoneName = 'test.tld' transfer={ "123.123.123.123","122.122.122.122","121.121.121.121","2103:ffff:432b::33ff:432b" } notify={ "123.123.123.123","122.122.122.122","2103:ffff:432b::33ff:432b" } (dnsmng::msdnscmd::MsDnsCmdManager::resetSecondaries line 439)
at createPrimaryZone ZoneName = 'example.com'(dnsmng::msdnscmd::MsDnsCmdManager::createPrimaryZone line 427)
at execute "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/bin/dnsmng" update example.com without-reverse(vconsoleapp::run line 117)

Manual execution of utility

%plesk_bin%\\DNSmng.exe update example.com

results in the same error.

In MS DNS Manager records are not updated.

Cause

Bug #PPPM-3960 . Fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

If upgrade is not possible, replace DNSmng.exe in %plesk_bin% directory with fixed one .

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