Unable to publish a site: Your website cannot be published because your subscription does not include enough Presence Builder sites

Created:

2016-11-16 13:10:30 UTC

Modified:

2017-04-24 11:55:35 UTC

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Unable to publish a site: Your website cannot be published because your subscription does not include enough Presence Builder sites

Applicable to:

  • Plesk 12.5 for Linux
  • Web Presence Builder
  • Plesk 11.5 for Linux

Symptoms

Unable to publish a site with Web Presence Builder:

Your website cannot be published because your subscription does not include enough Presence Builder sites

Sites published with Presence Builder limit is set to 0 in the domain.

Cause

Link Edit Website remains in Plesk despite the fact that Sites published with Presence Builder is disabled in a subscription.

This is an internal issue with ID #PPPM-1231 , which is planned to be fixed in future product updates.

Workaround

Set limit Sites published with Presence Builder to 1 or more in Subscriptions > example.com > Customize

Hotfix for Web Presence Builder 11.5.30

  1. Download the hotfix file for Web Presence Builder 11.5.30 attached .

  2. Make a backup of the following file:

    /usr/local/psa/admin/plib/Sitebuilder/Connector.php
  3. Replace /usr/local/psa/admin/plib/Sitebuilder/Connector.php with the downloaded hotfix file.

  4. Fix permission after replacing the file, if required:

    # chown root:root /usr/local/psa/admin/plib/Sitebuilder/Connector.php

    # chmod 644 /usr/local/psa/admin/plib/Sitebuilder/Connector.php

With the hotfix installed link Edit Website will not be shown in Plesk when Sites published with Presence Builder is set to 0 in a subscription properties.

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