Wrong autoreply messages are received.

Created:

2016-11-16 13:10:25 UTC

Modified:

2017-04-24 11:55:37 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Wrong autoreply messages are received.

Applicable to:

  • Plesk 11.0 for Windows
  • Plesk 12.0 for Windows

Symptoms

Text of autoresponder was changed for domain in Plesk, but old autoreply is still sent.

Cause

MailEnable auto-responder is enabled instead of Plesk. Due to that MailEnable auto-response is received instead of Plesk.

Resolution

Disable the auto-responder function in MailEnable:

MailEnable Management > Messaging Manager > Post office > Domain name > Mailboxes > Mailbox Properties > Actions .

Have more questions? Submit a request
Please sign in to leave a comment.