Domain mail services configuration error: "mailmng failed: MEAOSM.Domain.GetDomain failed"

Created:

2016-11-16 13:10:18 UTC

Modified:

2017-08-16 16:06:27 UTC

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Domain mail services configuration error: "mailmng failed: MEAOSM.Domain.GetDomain failed"

Applicable to:

  • Plesk 10.x for Windows
  • Plesk 11.x for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

When trying to change domain mail settings, the following error occurs:

    Operation failed
The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

MEAOSM.Domain.GetDomain failed
(Error code 1)

Cause

Mailboxes became corrupted after upgrade

Resolution

  1. Open MailEnable Administrator ( Start > All Programs > Mail Enable > MailEnable Administrator ).
  2. Go to Messaging manager > Post Offices
    • Create PostOffice domain.tld
    • Create Domain domain.tld
  3. Run "%plesk_bin%\\mchk.exe" --all --fix=all

Re-run failed operations.

Additional information:

[KB213360709] What does mchk command do?

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