Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Articles in this section

See more

Website PHP files are downloaded instead of executing in a server with Plesk

Avatar
Stefan Yakubov
Updated
Follow
Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux

Symptoms

  • PHP is not being handled correctly. Trying to access a PHP page on a website, it asks to download it, instead of executing it.

  • The issue appears in case PHP set as FPM application served by Apache.

Cause

Plesk psa-phpfpm-configurator package is outdated.

Resolution

Upgrade psa-phpfpm-configurator package using Plesk installer, following instructions from the KB article: How to install Plesk updates

 

Comments

5 comments

Sort by Date Votes
  • Avatar
    George Crane

    Add and remove components - then what??

    0
    Comment actions Permalink
  • Avatar
    Alexandr Redikultsev

    Hi,

    Via Plesk Interface, just install any component (you can remove them afterwards in case it is not required). That should trigger the update procedure, and in case the issue was caused by corrupted psa-phpfpm-configurator package, it should be resolved.

    0
    Comment actions Permalink
  • Avatar
    Jan Bludau

    CLI:

    • plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

    does not work as expected CentOS 8

    "You already have the latest version of product(s) and all the selected components installed. Installation will not continue."

     

    0
    Comment actions Permalink
  • Avatar
    Jan Bludau

    i've reinstalled mod_security.

    if i use ingonito modus the webpage is shown (!) same chrome 85.x profile.

    back in my chrome profil i see the download prompt... *strange*

    0
    Comment actions Permalink
  • Avatar
    Nelson Leiva

    Hi Jan Bludau

    >does not work as expected CentOS 8

    This means that all packages are updated to the latest versions. So no updates are available.

    > if i use ingonito modus the webpage is shown (!) same chrome 85.x profile.

    I suggest clearing the browser cache completely. If the issue persists, consider creating a support ticket with us so we can investigate deeper.

     
    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles