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Website PHP files are downloaded instead of executing in a server with Plesk

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Stefan Yakubov
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Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux

Symptoms

  • PHP is not being handled correctly. Trying to access a PHP page on a website, it asks to download it, instead of executing it.

  • The issue appears in case PHP set as FPM application served by Apache.

Cause

Plesk psa-phpfpm-configurator package is outdated.

Resolution

Upgrade psa-phpfpm-configurator package using Plesk installer, following instructions from the KB article: How to install Plesk updates

 

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5 comments

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  • Avatar
    George Crane

    Add and remove components - then what??

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    Alexandr Redikultsev

    Hi,

    Via Plesk Interface, just install any component (you can remove them afterwards in case it is not required). That should trigger the update procedure, and in case the issue was caused by corrupted psa-phpfpm-configurator package, it should be resolved.

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    Jan Bludau

    CLI:

    • plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

    does not work as expected CentOS 8

    "You already have the latest version of product(s) and all the selected components installed. Installation will not continue."

     

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  • Avatar
    Jan Bludau

    i've reinstalled mod_security.

    if i use ingonito modus the webpage is shown (!) same chrome 85.x profile.

    back in my chrome profil i see the download prompt... *strange*

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  • Avatar
    Nelson Leiva

    Hi Jan Bludau

    >does not work as expected CentOS 8

    This means that all packages are updated to the latest versions. So no updates are available.

    > if i use ingonito modus the webpage is shown (!) same chrome 85.x profile.

    I suggest clearing the browser cache completely. If the issue persists, consider creating a support ticket with us so we can investigate deeper.

     
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