Scheduled backup task failed with the error: Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 726.

Created:

2016-11-16 13:10:04 UTC

Modified:

2017-08-16 16:18:47 UTC

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Scheduled backup task failed with the error: Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 726.

Applicable to:

  • Plesk 11.x for Linux

Symptoms

Scheduled backup task failed to upload backup to FTP repository.

In email message or in /usr/local/psa/PMM/sessions/yyyy-mm-dd-000000.11/stderr file I can see an error:

Error:

Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-11-29-084101.120', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0x116ba40)', 'HASH(0x28e4478)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1327
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1331.

Error:

The dump have been made successfully but can not be imported to FTP due to errors.
The dump 'test_backup_nginx.tld_info_1411290841.xml' have been leaved at repository. Please export it manually

Error:

Can't upload file '/usr/local/psa/PMM/tmp/backupZC9lw_/test_backup_nginx.tld_info_1411290841.xml.tar' to ftp. Error code: 1

Cause

The case has been analyzed further, and submitted to the Plesk Service Team as internal issue with id PPPM-2331 . This issue was fixed since Plesk 12.0.18 MU #36 .

Resolution

To resolve this issue please install latest Plesk update.

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