Unable to connect to proftpd ftp server.

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 13:09:58 UTC

Modified:

2017-02-13 19:05:44 UTC

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Unable to connect to proftpd ftp server.

Symptoms :

While trying to connect to FTP server the following error message is shown:

proftpd[16708]: error: no valid servers configured
proftpd[16708]: Fatal: error processing configuration file '/etc/proftpd.conf'

If you run proftpd --configtest and the following errors will shown:

Checking syntax of configuration file
proftpd[20076]: warning: unable to determine IP address of 'hostname.tld'
proftpd[20076]: error: no valid servers configured
proftpd[20076]: Fatal: error processing configuration file '/etc/proftpd.conf'

Cause

Server hostname in '/etc/hosts' file was not configured properly.

Resolution

  1. Add or modify hostname record in /etc/hosts file in accordance with your server IP address.
  2. Either restart xinetd service or proftpd in case it was not started by xinetd .
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