Unable to start IIS and Plesk Control Panel: Configuration file is not well-formed XML

Created:

2016-11-16 13:09:53 UTC

Modified:

2017-08-16 16:38:50 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to start IIS and Plesk Control Panel: Configuration file is not well-formed XML

Applicable to:

  • Plesk 11.x for Windows
  • Plesk 11.x for Linux
  • Plesk 12.5 for Windows

Symptoms

Unable to start IIS and Plesk Control Panel. In Event Viewer following error can be found:

Execute websrvmng.exe --start-plesk-website failed with error code 1: An external component has thrown an exception..
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
en _CxxThrowException(Void* , _s__ThrowInfo* ) en ServerManagerFactory.getApplicationPool(String name) en IIS7ApplicationPools.get_pool(IIS7ApplicationPools* , auto_ptr<IApplicationPool>* , basic_string<wchar_t\\,std::char_traits<wchar_t>\\,std::allocator<wchar_t> >* poolName)

at (execUtil line 142)
at Execute C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\websrvmng.exe --start-plesk-website(execUtil line 149)
at Start control panel(PleskControlPanel::serviceMain line 110)
at PleskControlPanel::serviceMain(PleskControlPanel::serviceMain line 125)
Execute file name: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\PleskControlPanel.exe

or

The World Wide Web Publishing Service service depends on the Windows Process Activation Service service which failed to start because of the following error: 
The data is invalid.

When you try to validate ApplicationHost.config in %Windir%\\system32\\inetsrv , file is malformed.

Cause

Empty/corrupted file C:\\Windows\\System32\\inetsrv\\config\\applicationHost.config .

Resolution

  1. Create backup of C:\\Windows\\System32\\inetsrv\\config\\applicationHost.config file.

  2. Copy recent applicationHost.config from C:\\inetpub\\history\\CFGHISTORY_xxxxxx\\ to C:\\Windows\\System32\\inetsrv\\config\\ and start IIS .

Have more questions? Submit a request
Please sign in to leave a comment.