Unable to access Plesk after upgrade: ERROR: Call to undefined method PhpManager::getDefaultHandlerType()

Created:

2016-11-16 13:09:51 UTC

Modified:

2017-08-08 13:15:11 UTC

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Unable to access Plesk after upgrade: ERROR: Call to undefined method PhpManager::getDefaultHandlerType()

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Symptoms

After upgrade Plesk shows the following error:

ERROR: Call to undefined method PhpManager::getDefaultHandlerType() (SiteIsolation.php:55)

Or the following one:

PHP Fatal error:  Call to undefined method Plesk_Mode::isCustomDbHostFeatureEnabled() in C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\ActionLog.php on line 587

Cause

Some of Plesk packages were not properly updated.

Resolution

Reinstall Plesk microupdates using the command below:

plesk --select-product-id panel --select-release-current --reinstall-patch --install-component base
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