Outgoing mail control is not working

Created:

2016-11-16 13:08:20 UTC

Modified:

2017-08-08 13:09:38 UTC

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Outgoing mail control is not working

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Plesk Outgoing mail control is not working, the server is flooded with spam.

In the maillog I see the following error message:

py_limit_out[15714]: ERROR [Errno 13] Permission denied: '/var/lib/plesk/mail/outgoing/data.db'

Cause

Invalid permissions

Resolution

Make sure that following files and folder have a corresponding permissions

stat /var/lib/plesk/mail/outgoing/
Access: (0770/drwxrwx---) Uid: ( 0/ root) Gid: ( 31/ popuser)

stat /var/lib/plesk/mail/outgoing/data.db
Access: (0660/-rw-rw----) Uid: ( 0/ root) Gid: ( 31/ popuser)
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