Failed to valide XML response from Plesk node

Created:

2016-11-16 13:08:15 UTC

Modified:

2017-04-24 11:56:44 UTC

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Failed to valide XML response from Plesk node

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

PBAS reports the following error when trying to synchronize Plesk in PBAS.

Failed to valide XML response from Plesk node: Element 'value': '912680550.4' is not a valid value of the atomic type 'long'

There is an issue with the data that Plesk is returning. This is the values that it cannot receive correctly:

       <limit>
<name>mysql_dbase_space_soft</name>
<value>912680550.4</value>
</limit>
<limit>
<name>mssql_dbase_space_soft</name>
<value>912680550.4</value>
</limit>

Cause

In case when MySQL/MSSQL disk space limits * diskSpaceSoftQuota is not an integer number PBAs failed to validate response from Plesk. This issue caused by internal software issue with ID #PPPM-2614.

Resolution

This issue was fixed since Plesk 12 MU#38 . To fix this issue please install all Plesk updates.

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