Unable to list virtual directories

Created:

2016-11-16 13:08:15 UTC

Modified:

2017-08-08 13:36:09 UTC

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Unable to list virtual directories

Applicable to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

  • The following error is shown when access domain virtual directory:

    [2015-12-15 10:10:24] ERR [1] "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng" --list-wdirs "--vhost-name=example.com" "--wdir-name=/" failed with code 1.

    stdout:
    Component php7_0 isn't supported
    at (VComponenInfo::componentInfo line 266)
    at Pipe channel(vpipechannel::onConnected line 120)
    at componentInfo for package 'php7_0'(PleskSrvClient::componentInfo line 593)
    at execute console command --list-wdirs(vconsoleapp::start line 100)
    at execute "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng.exe" --list-wdirs "--vhost-name=example.com" "--wdir-name=/"(vconsoleapp::run line 117)
  • The error bellow is shown while attempting to update Tools & settings - Server components :

    Component php7_0 isn't supported
    at (VComponenInfo::componentInfo line 266)
    at Pipe channel(vpipechannel::onConnected line 120)
    at componentInfo for package 'php7_0'(PleskSrvClient::componentInfo line 593)
    at execute console command --get-trace-provider-definitions(vconsoleapp::start line 100)
    at execute "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng.exe" --get-trace-provider-definitions(vconsoleapp::run line 117)
    Execute file name: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng.exe

Cause

Plesk binary files are corrupted.

Resolution

Replace %plesk_bin% directory with one from test server.

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