404 error when SQL database backups have space in the name.

Created:

2016-11-16 13:07:50 UTC

Modified:

2017-08-08 13:36:03 UTC

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404 error when SQL database backups have space in the name.

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

Instead of the normal page flow that takes you to the download backup file page, you are presented with a 404 error. This happens whenever you try to create a database backup of a SQL Server and you have a space in the name of the backup.

To make sure that this KB is related to you follow the steps:

  1. Create a SQL Server Database and populate it with data

  2. Go to the database backup repo ( Subscription->Websites & Domains -> Bacbup Manager -> More Actions -> Database Backup Repository ).

  3. Back up an MSSQL database (Make sure there is a space in the backup name)

  4. Click on the OK button to submit the backup.

As a result 404 error page should be shown.

Cause

It is software issue PPPM-2724

Resolution

NOTE: It's non critical/blocking, as the backup does get created, and you can restore from the backup.

For Plesk 12.5 this issue does not apply since database export/import functionality has been rework.

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