404 error when SQL database backups have space in the name.

Refers to:

  • Plesk 12.0 for Windows

Created:

2016-11-16 13:07:50 UTC

Modified:

2016-12-21 20:01:06 UTC

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404 error when SQL database backups have space in the name.

Symptoms

Instead of the normal page flow that takes you to the download backup file page, you are presented with a 404 error. This happens whenever you try to create a database backup of a SQL Server and you have a space in the name of the backup.

To make sure that this KB is related to you follow the steps:

  1. Create a SQL Server Database and populate it with data

  2. Go to the database backup repo ( Subscription->Websites & Domains -> Bacbup Manager -> More Actions -> Database Backup Repository ).

  3. Back up an MSSQL database (Make sure there is a space in the backup name)

  4. Click on the OK button to submit the backup.

As a result 404 error page should be shown.

Cause

It is software issue PPPM-2724

Resolution

NOTE: It's non critical/blocking, as the backup does get created, and you can restore from the backup.

For Plesk 12.5 this issue does not apply since database export/import functionality has been rework.

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