When are " Sent Items " and " Deleted " folders enabled?
The ability to use the " Sent Items " and " Deleted " folders is enabled only with IMAP service. By default, Plesk uses MailEnable standard edition, which does not support IMAP protocol, as a primary mail server.
To be able to use folders, including " Sent Items " and " Deleted " a mail server that supports IMAP service should be used.
IMAP service is supported by the following mail servers that can be used with Plesk:
- MailEnable Professional Edition
- MailEnable Enterprise Edition
- Merak Mail Server
- SmarterMail mail server