Removing subscription fails with error: Call to undefined function dl() (aps_php.php:16)

Refers to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows
  • MG:5662b841aa6b5e2401115f4431fe7c19
  • MT:de2d56aba3427f40ee2d2a908a4c23ad

Created:

2016-11-16 13:07:08 UTC

Modified:

2017-02-13 06:36:28 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Removing subscription fails with error: Call to undefined function dl() (aps_php.php:16)

Symptoms

Removing subscription from Plesk Control panel produces the following error:

    Internal error. ERROR: Call to undefined function dl() (aps_php.php:16).

From php_error.log ( C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\logs ), you may see the follwoing error:

    PHP Warning:  PHP Startup: Unable to load dynamic library 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\modules\\php_aps_php.dll' - The specified module could not be found.
in Unknown on line 0
PHP Warning: dl(): Unable to load dynamic library 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\modules\\php_aps_php.dll' - The specified module could not be found.
; File: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\aps_php.php, Line: 16
PHP Fatal error: Call to undefined function new_APS_Hosting_ContextAbstract() in C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\aps_php.php on line 8316

Cause

For Plesk 11.5.30 :
boost_date_time-vc90-mt-1_44.dll is missing in ' %plesk_dir%\\admin\\bin '.

For Plesk 12.0.18

boost_date_time-vc110-mt-1_52.dll is missing in ' %plesk_dir%\\admin\\bin

Resolution

Make sure that the mentioned library exists in %plesk_bin% folder. If it is absent, try to upload attached

For Plesk 11.5.30

boost_date_time-vc90-mt-1_44.dll .

For Plesk 12.0.18
boost_date_time-vc110-mt-1_52.dll

Have more questions? Submit a request
Please sign in to leave a comment.