Restor fails: "backup_sign: Can't find public key in database"

Created:

2016-11-16 13:06:40 UTC

Modified:

2017-08-16 16:45:31 UTC

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Restor fails: "backup_sign: Can't find public key in database"

Applicable to:

  • Plesk 11.x for Linux

Symptoms

Restoration of backup failing with following error:

Error: backup_sign: Can't find public key in database:
backup_sign: Can't get server's public key

Resolution

  1. Regenerate the backup sign key using below command:

    /usr/local/psa/admin/sbin/backup_sign generate
  2. Restore the backup again

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