Mail tab is missing

Created:

2016-11-16 13:05:54 UTC

Modified:

2017-08-08 13:14:15 UTC

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Mail tab is missing

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Mail service is enabled for subscription, but Mail tab is missing

Cause

Service plan or resources of the customized subscription does not provide requested resources (number of mailboxes is set to 0)

Resolution

Set number of mailboxes in service plan configuration to non zero value and synchronize it with subscriptions.

OR

Customize subscription and set number of mailboxes as non-zero value

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