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Plesk is not accessible: Starting sw-cp-serverd: nginx: [emerg] BIO_new_file("/usr/local/psa/admin/conf/httpsd.pem") failed

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Miguel Monteiro
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Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk is not accessible with the following error:

    CONFIG_TEXT: 502 Bad Gateway nginx

  • The sw-cp-server service is down with the following error:

    # service sw-cp-server status
    Starting sw-cp-serverd: nginx: [emerg] BIO_new_file("/usr/local/psa/admin/conf/httpsd.pem") failed (SSL: error:02001002:system library:fopen:No such file or directory:fopen('/usr/local/psa/admin/conf/httpsd.pem','r') error:2006D080:BIO routines:BIO_new_file:no such file)

Cause

/usr/local/psa/admin/conf/httpsd.pemcertificate file is missing.

Resolution

  1. Login to the server via SSH.

  2. Recreate httpsd.pem certificate using following steps:

    # cd /usr/local/psa/admin/conf/

    # openssl req -new -nodes -x509 -out httpsd.pem -newkey rsa:2048 -keyout httpsd.pem -days 3650

  3. Restart sw-cp-server:

    # service sw-cp-server restart

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