A warning occurs while deleting a user in File Manager extension: Failed to delete entry for user root

Created:

2016-11-16 13:05:15 UTC

Modified:

2017-04-24 11:58:10 UTC

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A warning occurs while deleting a user in File Manager extension: Failed to delete entry for user root

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

When removing a Samba server user with "root" system user privileges via Plesk, an error occurs:

Fehler: FileServerUser::delete() failed: FileServerManager::del_user()
failed: Unable to del user: filesrvmng failed: filesrvmng:
/usr/bin/smbpasswd execution failed:
Failed to delete entry for user root.
filesrvmng: Error during execute '/usr/bin/smbpasswd -x root'

Cause

This is Plesk internal issue with id #PPPM-3856 , which is planned to be fixed in future Plesk updates

Resolution

Such an error can be safely ignored.

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