- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
After Plesk upgrade to version 11.5 and greater, an attempt to recalculate statistics on domains fails with the error message:
The system cannot find the path specified. (Error code 3) at Open file 'C:\\Inetpub\\vhosts\\example.com\\.plesk\\statistics\\example.com\\webstat\\CopyAWStats.lock'
The upgrade was not fully completed and scripts for domain structure reconfiguration were not executed or did not finish.
Incorrect removal of the domain.
- Connect to a Plesk server via RDP.
Start a command prompt as an Administrator and run the following commands:
C:\> cd "%plesk_cli%"
If the problem is not resolved, check that the domain exists in Plesk and that the file system contains the following AWStats directory:
Make sure that there are no logs and web_stat_executor.conf files for the domains in the following directory (rename or move them to another directory if necessary):
If there is no such domain in Plesk, but the directory exists on the filesystem, move/delete the domain directory from C:\inetpub\vhosts, since it was not properly removed when the domain was deleted from the Plesk.