Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Statistics calculation fails: The system cannot find the path specified

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    Unknown User

    This is not working:


    repair.exe --update-vhosts-structure
    repair.exe --update-all-domains-web-stat

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    Alexandr Redikultsev

    Hi @Ariel Lipschutz,

    The article is applicable for upgrades to Plesk Onyx 17.5 and lower.

    The issue should not be actual for Plesk Onyx 17.8. I suggest trying to switch statistics back and forth, for example to none and back.

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    Unknown User

    Thanks @Alexadr for the info.

    I didn't realize the plesk version.

    Can you explain me how to switch statistics back and forth, for example to none and back?

    I have no idea how to do that.

     

    Thanks in advice.

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    Alexandr Redikultsev

    Hi @Ariel Lipschutz,

    Sure thing: navigate to Domains > example.com > Hosting Settings, Web Scripting and Statistics should be there at the bottom:

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