- Plesk for Linux
Website or webmail is inaccessible:
PLESK_INFO: 504 Gateway Time-out
PLESK_INFO: 502 Bad gateway
/var/www/vhosts/example.com/logs/proxy_error.logone of the following error is found:
CONFIG_TEXT: [error] 13463#0: *236171 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 203.0.113.2, server: example.com, request: "GET / HTTP/1.1", upstream: "http://203.0.113.2:7080/", host: "example.com"
CONFIG_TEXT: [error] 13463#0: *236761 upstream timed out (110: Connection timed out) while SSL handshaking to upstream, client: 203.0.113.2, server: example.com, request: "GET /site/b55qrk5.php?aoqm=jaggery HTTP/1.1", upstream: "https://203.0.113.2:7081/site/b55qrk5.php?aoqm=jaggery", host: "example.com"
/var/www/vhosts/example.com/logs/error_logthe following entries may be found:
CONFIG_TEXT: [proxy_fcgi:error] [pid 6657:tid 139812767536896] (104)Connection reset by peer: [client 203.0.113.2:43472] AH01075: Error dispatching request to :, referer: http://www.example.com/administrator/index.php?option=com_k2&view=item&cid=62
Subscription resources has been exceeded or PHP script is loading too much time.
Log into Plesk.
Go to Domains > example.com > PHP Settings and increase
max_input_timevalues in Additional configuration directives according to server needs, e.g:
Alternatively, this can be done through the command line:
Connect to the server via SSH.
Open corresponding php.ini file for the domain and adjust settings as below:
# grep max /var/www/vhosts/system/example.com/etc/php.ini
max_execution_time = 3000
max_input_time = 6000
Update PHP settings:
# /usr/local/psa/bin/php_settings -u
Per-domain PHP settings of all domains were successfully updated.