Migration error: Failed to copy web files for subscription

Created:

2016-11-16 13:04:45 UTC

Modified:

2017-08-19 03:09:06 UTC

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Migration error: Failed to copy web files for subscription

Applicable to:

  • Plesk 12.5 for Windows

Note: This article has the reference to the issue with the fix available:

  • #PMT-2502 "Migration failed if the temporary directory was created on a drive other than the C drive on the source server."
    Fixed in:
Please consider updating your server:

Symptoms

  • Migration fails with an error:

    |- error: Failed to copy web files for subscription 'example.com'
    | Migration tools tried to perform operation in 3 attempts.
    | ----------------------------------------------------------------------------
    | Attempt #1 failed with the following error:
    | Command cmd /c "cd "D:\ emp\\rsync\\bin"&&configure.bat "*" /cygdrive/d/Plesk/VHOSTS /cygdrive/d/temp admin PssWorD" with arguments None failed with exit code 1
    | stdout:
    | stderr: 'configure.bat' is not recognized as an internal or external command,
    | operable program or batch file.
  • Plesk is installed on volume different than C:\\ .

Cause

This is Plesk internal issue with id #PMT-2502 , which has been fixed in microupdate #19 .

Resolution

Apply the latest Plesk microupdates .

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