Apache restarts frequently on a Plesk server: Caught SIGTERM, shutting down




  • Avatar
    Daniel Omine

    I had this problem today after recent Plesk autoupdate restart the server.

    After restart, all services were disabled. DNS, Mail, FTP, Http, SSH.. 

    To solve this, i restarted the server manually, using the tools from the hosting server.

    After restart, all services worked normally, except the http.

    The strangest thing is, the http (apache) was running well.

    Changing the database values doesn't caused any effect as this page teaching.

    However, i noticed that the service "Reverse Proxy Server (nginx)" was not running.

    I turned it on and all worked!!

    I will never more trust on Plesk autoupdate. I disabled all.

  • Avatar
    Artyom Baranov

    @Daniel Omine,


    I understand your concern, however, Plesk update tool uses the native functionality of operating system package managers, such as yum or apt, to install updates. It does not verify packages, just installs them as if they were installed manually like as # yum update

    More information is available in our Documentation.


  • Avatar
    Daniel Omine

    I'm aware about this.
    This server do not have any package installed manually.
    All the things are installed by Plesk on default mode.
    For me, this is a serious bug on Plesk.
    Plesk should fix instead of pointing the problem to the server administrator.

    "plesk uses the server native tools... "

    It's the Plesk's responsability anyway.. Please, do not send excuses like this. Just try to found solution to avoid it on future. My feedback is here.

    My suggestion is, before perform restart, the most obvious thing to do is check all the services running at that moment.
    Create a list of applications running, restart and then, after the reboot, read the saved list to start the services one by one.
    If some service from this list fail to wake up, send warning to the administrator.

    That' all. Thank you for your time.

  • Avatar
    Artyom Baranov

    @Daniel Omine,

    Great idea!

    I can suggest you take part in our product improvement by referring to the following link: https://plesk.uservoice.com/forums/184549-feature-suggestions The top-ranked suggestions are likely to be included in the next versions of Plesk.

Please sign in to leave a comment.

Have more questions? Submit a request