After upgrade to latest Plesk version all subscriptions have empty(zero) limits.

Created:

2016-11-16 13:04:05 UTC

Modified:

2017-08-16 17:33:16 UTC

0

Was this article helpful?


Have more questions?

Submit a request

After upgrade to latest Plesk version all subscriptions have empty(zero) limits.

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.x for Windows
  • Plesk 11.x for Linux

Symptoms

After upgrade from Plesk 9.x to 11.x all subscriptions have empty(zero) limits.

How could I fix this issue?

Cause

New business model was not applied after upgrade properly..

Resolution

  1. In "Tools & Settings" tab open "Complete switching to the Panel 10 business model" menu item.

  2. Complete transition to new business model of all subscriptions and customers.

If this menu item is absent from "Tools & Settings" tab, apply following steps:

  1. Open direct link in browser:
    https://192.168.81.110:8443/admin/business-model-upgrade/

where 192.168.81.110 is IP address of Plesk server.

  1. Complete transition to new business model of all subscriptions and customers.
Have more questions? Submit a request
Please sign in to leave a comment.