Parallels Plesk Panel stops working after Zend Optimizer installation.

Refers to:

  • Plesk for Windows
  • Plesk 12.5 for Linux

Created:

2016-11-16 13:03:43 UTC

Modified:

2016-12-21 19:52:04 UTC

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Parallels Plesk Panel stops working after Zend Optimizer installation.

Symptoms

Parallels Plesk Panel stops working after the installation of Zend Optimizer.

Cause

The reason for the problem is that Zend sets a path to the php.ini file in the registry:

HKEY_LOCAL_MACHINE\\SOFTWARE\\PHP\\IniFilePath=C:\\WINDOWS

Therefore, all .php scripts on the server start using this setting and use the C:\\WINDOWS\\php.ini file for PHP configuration.

Resolution

To fix this problem , the following key needs to be removed:

  • On x86 servers - HKEY_LOCAL_MACHINE\\SOFTWARE\\php\\IniFilePath
  • On x64 servers - HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\PHP\\IniFilePath

Then, all .php scripts will use the correct .ini files.

Additional Information

Please alse see article #3041 .

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