Migration got stuck with no progress for many hours, rsync command is being executed

Created:

2016-11-16 13:03:18 UTC

Modified:

2017-08-16 17:39:59 UTC

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Migration got stuck with no progress for many hours, rsync command is being executed

Applicable to:

  • Plesk for Windows

Symptoms

  1. Migration was started, some data was successfully migrated, but process got hung after some time.

  2. The progress of migration stuck by 1% in Plesk for several hours without any changes.

  3. No errors at the end of the file %plesk_dir%var\modules\panel-migrator\sessions\XXXX\debug.log .

  4. Similar entries for rsync process can be found among the last entries for any of 5 streams (ST1-ST5) in C:\\Program Files (x86)\\Parallels\\Plesk\\var\\modules\\panel-migrator\\sessions\\XXXX\debug.log :

    |ST2|core.runners.base|example.com||Execute command on the local server: cmd /c "set RSYNC_PASSWORD={PASS}&&"C:\\Program Files (x86)\\Parallels\\Plesk\\var\\modules\\panel-migrator\\sessions\\XXXX\target-server\\rsync\\bin\\panel-migrator-rsync.exe" --no-perms -t -r rsync://admin@"{IP}":10156/"migrator/***.zip" "/cygdrive/c/Program Files (x86)/Parallels/Plesk/var/modules/panel-migrator/sessions/XXXX/***.zip""

Here, |ST2| can be |ST1|, |ST2|, |ST3|, |ST4| or |ST5|

Cause

The rsync process got stuck.

Resolution

End hanged rsync process in Task Manager:

Processes > click on rsync process > click End Task

Migration should be continued after that.

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