Unable to upload file using File manager: Unable to create file

Created:

2016-11-16 13:02:59 UTC

Modified:

2017-04-24 11:31:26 UTC

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Unable to upload file using File manager: Unable to create file

Applicable to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

When trying to upload a file on any subscription using File Manager , the following error message is shown:

Unable to create file '%plesk_dir%\ mp\\{3caad047-17b2-11e4-a1f5-001422b15289}': (5) Access is denied. at execute "%plesk_dir%\\admin\\bin\\filemng.exe" admin_361 --temp-file "--destination=%plesk_dir%\  mp"(RunTime::RunAsUser::run line 260) (Error code 1)

Some files were not uploaded due to an error. The remaining files will not be uploaded.

OR

Filemng failed: Unable to create file

Cause

Incorrect permissions on %plesk_dir%\ mp folder.

Resolution

Repair default permissions using Plesk Reconfigurator utility:

Plesk Reconfigurator -> Repair Plesk Intsllation -> Plesk File Security -> Check

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