Symptoms

I would like to change my credit card details in my Plesk Online Store account.

Resolution

On March 15, 2016, we launched new Online Store powered by cleverbridge AG at Plesk website, new licenses were purchased through the new Online Store since that date. Licenses that were purchased before this date were available for management in the old Online Store system .

Since November 21, we are fully moving the official Plesk Online Store to cleverbridge AG platform. This means that all license subscriptions purchased before March 15, 2016 need to be moved to cleverbridge AG as well.

If you purchased your license after March 15, 2016 or moved it from our old Online Store to new Online Store powered by cleverbridge AG, you can find payment method and details for your Plesk license subscription using unique link provided by cleverbridge.

To get the unique link to edit payment details please, contact cleverbridge Customer Support or Plesk Sales team .

For assistance with any questions, contact Plesk Sales team:

https://www.plesk.com/contact-us/