- Plesk for Windows
MySQL Server service fails to start and hangs in '
Starting ' state.
The following error can be found in MySQL error log in '
%plesk_dir%\\Databases\\MySQL\\data ' folder:
CONFIG_TEXT: 150608 22:07:32 InnoDB: Operating system error number 32 in a file operation.
InnoDB: The error means that another program is using InnoDB's files.
InnoDB: This might be a backup or antivirus software or another instance
InnoDB: of MySQL. Please close it to get rid of this error.
Another program was using InnoDB's files:
svchost.exe referring to
Reboot the server or perform the following steps to find and end the interfering process:
Connect to the server via RDP.
Download Process Explorer .
Open Plesk Services Monitor and stop
Open Process Explorer and search
mysqlstring through the processes: Find > Find Handle or DLL.
Kill the process that referres to
Contact system administrator to determine the nature of the process (possibly, malware).