FTP login failed - 530 login incorrect

Created:

2016-11-16 13:02:51 UTC

Modified:

2017-04-25 13:48:31 UTC

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FTP login failed - 530 login incorrect

Applicable to:

  • Plesk 10.4 for Windows
  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

FTP authentication is failing. The following error is displayed:

530 Login incorrect.

The issue persists after changing the password.

In the '/var/log/secure' file you may find the following error:

Oct  1 12:55:15 web02 proftpd[20205]: 127.0.0.1 (91.204.25.4[91.204.25.4]) - USER test (Login failed): Invalid shell: '/bin/false'

Cause

The string '/bin/false' is missing in the file '/etc/shells' .

Resolution

Add '/bin/false' to the '/etc/shells' file.

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