Perl is not in server components list after upgrade

Created:

2016-11-16 13:02:36 UTC

Modified:

2017-08-16 17:39:25 UTC

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Perl is not in server components list after upgrade

Applicable to:

  • Plesk 11.x for Windows

Symptoms

Perl is not listed in Server Components under "Home -> Tools & Settings -> Server Components" after upgrade. The following error can be viewed in Event Viewer

The system cannot find the file specified. (Error code 2) at lookup subKey=SOFTWARE\\ActiveState\\ActivePerl value=CurrentVersion with type 1
at (registry::getstr line 660)
at Update component Perl(VComponenInfo::ComponentUpdateThread::execute line 110)
Execute file name: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\plesksrv.exe

Cause

Missing "CurrentVersion" registry key under

HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\ActiveState\\ActivePerl .

Resolution

Create HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\ActiveState\\ActivePerl\\CurrentVersion registry key with value 1007.

After that click on "Refresh" button under "Home -> Tools & Settings -> Server Components"

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