Applicable to:
- Plesk 10.x for Linux
- Plesk 11.x for Linux
Symptoms
With the autoresponder enabled for mailbox
john@example.com
, server's admin contact receives a copy of all its emails - the messages are forwarded to
mailer-daemon@localhost
for no apparent reason: there are no errors, no forwarding address specified in autoresponder, no mail handlers or forwarding settings for mailbox.
Cause
The issue considered to be a software issue and it was fixed in Plesk 11.5. Internal request ID is PPP-1107 .
Resolution
Upgrade Plesk to the latest available version.
Workaround
Autoresponder processes empty parameters incorrectly in
psa
database:To resolve an issue just delete a record with an empty address:
-
Open the
psa
database:# MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -uadmin -p psa
-
Find the empty address:
mysql> select * from resp_forward;
+----+-------+-------------------------+
| id | rn_id | address |
+----+-------+-------------------------+
| 1 | 5 | ivan@example.com |
| 2 | 6 | natasha@example.com |
| 3 | 8 | |
| 4 | 9 | bill@example.com |
+----+-------+-------------------------+
-
Find the empty address:
Record with
id=3
is our e-mail address
john@example.com
.
-
Delete the record with empty address
mysql> delete from resp_forward where id=3;
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