Migration stops on Pre migration checks step: Creating migration dump

Created:

2016-11-16 13:02:05 UTC

Modified:

2017-08-16 16:58:16 UTC

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Migration stops on Pre migration checks step: Creating migration dump

Applicable to:

  • Plesk 12.5 for Windows

Note: This article has the reference to the issue with the fix available:

  • #PMT-2753 "The keep alive time of RPC agent could not be configured, so the idle RPC agent connections could be dropped while executing of time consuming operations on the source server."
    Fixed in:
Please consider updating your server:

Symptoms

Migration stops on Pre-Migration Checks step in status:

Checking target server

The following entry is the last one in /usr/local/psa/var/modules/panel-migrator/sessions/<session_date>/info.log :

    [INFO] Creating migration dump 'C:\\Program Files (x86)\\Parallels\\Plesk\\var\\modules\\panel-migrator\\sessions\\XXXXXX\\plesk.backup.source.raw.zip'

Cause

Migration RPC-agent gets stuck because keep-alive time value is too long, by default, and it is hardcoded in the Migration tool without ability to change.

This is Plesk Migrator Tool issue with ID #PMT-2753 issue, which was fixed in Plesk microupdate #31

Resolution

Apply the latest Plesk microupdates .

Additional information

213407929 [HOW TO] Prepare a Plesk Server for Migration.

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