On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at MyPlesk.com/Plesk360/Platform360 please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

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    Christopher Danks

    step 3 does not work on windows hosting

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    Ivan Postnikov

    Hello Christopher Danks

    In this case, database inconsistency on your server is different.

    If this wasn't resolved, please, submit a support request.

    If the cause of your issue is the same, the article will be updated with the new findings.

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