Unable to intergate Web Presence Builder in WHM: Error in CURL request: Couldn't resolve host

Created:

2016-11-16 13:02:00 UTC

Modified:

2017-08-16 16:21:52 UTC

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Unable to intergate Web Presence Builder in WHM: Error in CURL request: Couldn't resolve host

Applicable to:

  • Web Presence Builder for Linux

Symptoms

Unable to intergate Web Presence Builder in WHM > Plugins > Web Presence Builder :

Error: Error in CURL request: Couldn't resolve host 'https://example.com'
Error: Cannot parse response data.

Cause

Web Presence Builder hostname cannot be resolved from the outside.

Resolution

If the domain name cannot be resolved from the outside try to define in WHM > Plugins > Web Presence Builder the IP address of Web Presence Builder server.

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