Plesk login error: ERROR: Class 'Promo_Mobile' not found

Created:

2016-11-16 13:01:59 UTC

Modified:

2017-08-08 13:34:38 UTC

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Plesk login error: ERROR: Class 'Promo_Mobile' not found

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

The following error is shown after login to Plesk 12.5:

ERROR: Class 'Promo_Mobile' not found

Cause

Corrupted extension, incomplete upgrade.

Resolution

  1. Remove corrupted extension Plesk Mobile :

    # /usr/local/psa/bin/extension --uninstall plesk-mobile
    The extension was successfully removed.
  2. Run Plesk autoinstaller and finish upgrade.

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