Applicable to:
- Plesk Onyx for Windows
Symptoms
When accessing Mailenable webmail page it fails with the error:
CONFIG_TEXT: HTTP Error 404.4 - Not Found
Cause
The possible reason may be:
- Webmail is not enabled on a domain.
- Absent static handler for default document for Mailenable webmail site in IIS.
Resolution
- Access the server via RDP.
- Make sure that webmail is enabled in Plesk > Domains > example.com > Mail Settings:
- Make sure that StaticsFile handler is available on global level in IIS > SERVER > Handler Mappings and per domain in IIS > Sites > example.com > Handler Mappings:
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