Error is listed in panel.log while creating a subscription: Call to a member function getParam()

Created:

2016-11-16 13:01:39 UTC

Modified:

2017-08-08 13:34:32 UTC

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Error is listed in panel.log while creating a subscription: Call to a member function getParam()

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

The following error is shown in /var/log/plesk/panel.log while creating new subscription on Plesk 12.5:

PHP Fatal error: Call to a member function getParam() on null in /usr/local/psa/admin/plib/api-rpc/AbscractAgentMail.php

BizCCI Mail Sync extension is installed.

Cause

BizCCI Mail Sync extension is not compatible with Plesk 12.5 as it is not listed in Extensions Catalog

Resolution

Remove the BizCCI Mail Sync extension.

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