- Plesk 12.5 for Linux
- Plesk 11.x for Linux
- Plesk 12.0 for Linux
Unable to send email via Roundcube with "Switch on limitations on outgoing email messages" option enabled under Mail Server Settings .
The following error is shown under
Jun 11 05:51:02 py_limit_out: ERROR Rejecting message: system user uid='10206' is not allowed to send mail
Jun 11 05:51:02 plesk sendmail: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent. The user roundcube_sysuser is not allowed to send email.
Jun 11 05:51:02 plesk sendmail: handlers_stderr: REJECT
Jun 11 05:51:02 plesk sendmail: REJECT during call 'limit-out' handler
Roundcube user reached outgoing email limit.
Add the Roundcube user to whitelist using the command below:
# /usr/local/psa/admin/sbin/mailmng-outgoing --add-to-whitelist --sysuser=roundcube_sysuser
In case of the same error with Horde installation, use the following command:
# /usr/local/psa/admin/sbin/mailmng-outgoing --add-to-whitelist --sysuser=horde_sysuser