Mails are received even if quota is exceeded

Refers to:

  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux

Created:

2016-11-16 13:01:20 UTC

Modified:

2016-12-21 19:46:21 UTC

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Mails are received even if quota is exceeded

Symptoms

If the value of 'Mailbox size' on a subscription is set as a certain value according to Service Plan (e.g. 50Mb) the mail messages sent to mailboxes reached the 50Mb limit are received successfully.

Cause

The cause is ' Overuse policy ' setting on a subscription.

Resolution

If 'Overuse Policy' is set as 'Overuse is allowed (not recommended)' the mail messages will be received independently of the 'Mailbox size' . It is required to set 'Overuse Policy' as 'Overuse is not allowed' or 'Overuse of disk space and traffic is allowed', in this case all mail messages sent to mailbox reached the limit will be rejected.

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