The following error appears when generating CSR for the domain: "Error: Unable to create a CSR: openssl failed"

Created:

2016-11-16 13:01:09 UTC

Modified:

2017-04-24 11:32:12 UTC

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The following error appears when generating CSR for the domain: "Error: Unable to create a CSR: openssl failed"

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

The following error appears when generating CSR for the domain:

Error: Unable to create a CSR: openssl failed
Internal error: Unable to generate data: MPC->encode() failed: openssl failed

Cause

Such behavior is known as software issue with ID #PPPM-1837 .

Resolution

The issue will be fixed in further updates of product.

As workaround set OPENSSL_CONF system variable value to C:\Program Files (x86)\Parallels\Plesk\admin\conf\openssl.cnf as shown bellow:

setx -m OPENSSL_CONF "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\conf\\openssl.cnf"
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