Applicable to:
- Plesk 11.x for Windows
Symptoms
The following error is shown while accessing Backup Manager for domain:
PHP Warning: getimagesize(%plesk_dir%admin/htdocs/theme/icons/16/plesk/): failed to open stream: No such file or directory
Line: 873
File: "%plesk_dir%"\\admin\\plib\\HTML.php
Stack Trace:
....
Cause
The issue was considered as internal software issue with ID PPPM-855 . The error occurs on the servers with large number of domains only. The issue was completely fixed in Plesk 12 version
Resolution
There are 2 possible solutions:
-
Turn off
display_errors
option in file%plesk_dir%admin\\php.ini
:display_errors=Off
-
Find and rename backup directory for that domain. By default, backup directory is
%plesk_dir%Backup
. The directory for renaming would like following:%plesk_dir%Backup\\resellers\\reseller_name\\clients\\client_name\\domains\\mydomain.com
Comments
0 comments
Please sign in to leave a comment.