Migration Error: unable to execute file-sharing : empty error message from utility

Refers to:

  • Plesk 11.0 for Linux

Created:

2016-11-16 13:00:50 UTC

Modified:

2016-12-21 19:45:29 UTC

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Migration Error: unable to execute file-sharing : empty error message from utility

Symptoms

Plesk subscribtion transferring from 11.0.9 to 11.0.9 using Migration and Transfer Manager fails with:

unable to execute file-sharing : empty error message from utility

If I ran the command manually it is also fails:

/usr/local/psa/admin/sbin/file-sharing  --sync
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 37222 bytes) in /usr/local/psa/admin/smb/application/library/Smb/Application/Cli/FileSharing.php on line 773

Cause

Php memory size exhausted. Check the value in :

grep memory_limit /usr/local/psa/admin/conf/php.ini
memory_limit = 128M

Resolution

  1. Incgease memory_limit value:

    [root@server ~]# grep memory_limit /usr/local/psa/admin/conf/php.ini
    memory_limit = 256M
  2. Sync file-sharing settings:

    [root@server ~]# /usr/local/psa/admin/sbin/file-sharing --sync
  3. Restart migration via Plesk web interface.

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