DNS records are not synchronizing between Plesk and OBAS properly

Created:

2016-11-16 13:00:29 UTC

Modified:

2017-08-18 03:09:25 UTC

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DNS records are not synchronizing between Plesk and OBAS properly

Applicable to:

  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows

Note: This article has the reference to the issue with the fix available:

  • #PPPM-3899 "Plesk’s XML API changed DNS records to lower case for domains with domain names in mixed case."
    Fixed in:
Please consider updating your server:

Symptoms

DNS records are not synchronized between Plesk and OBAS, except for PTR record.

Cause

Plesk API returns DNS records in lowercase.This is Plesk internal issue with id #PPPM-3899 . The issue has been fixed in Plesk 12.5 MU#21 .

Resolution

Apply latest Plesk microupdates .

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