Unable to create Plesk backup for customer:adjacent parameter is empty in \\'dump-file-specificati...

Created:

2016-11-16 13:00:26 UTC

Modified:

2017-08-16 16:30:26 UTC

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Unable to create Plesk backup for customer:adjacent parameter is empty in \\'dump-file-specificati...

Applicable to:

  • Plesk 10.x for Linux
  • Plesk 11.x for Windows
  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

An attempt to create Plesk backup for customer fails with:

            <description>Unable to check dump: Could not check dump. Invalid xml response:  
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \\'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1205

Cause

Such behavior is considered to be the software issue, its ID is PPPM-211 .

The issue caused by typo in

/usr/local/psa/PMM/agents/PleskX/DAL.pm file on Linux

%plesk_dir%\\PMM\\Migration\\Platforms\\UnixShared\\PleskX\\DAL.pm on Windows

PleskVesrion is used instead of PleskVersion :

# grep Vesrion /usr/local/psa/PMM/agents/PleskX/DAL.pm
} elsif (PleskVersion::isSmb() or PleskVesrion::atLeast( 10, 2, 0 )) {

It is fixed in Plesk Panel version 11.5.

Resolution

Change 'Vesrion' to 'Version' in file /usr/local/psa/PMM/agents/PleskX/DAL.pm

# sed 's/Vesrion/Version/g' /usr/local/psa/PMM/agents/PleskX/DAL.pm > /usr/local/psa/PMM/agents/PleskX/DAL.pm
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